Last updated: 30 August 2026
Who we are
Viper Unit operates the website viper-unit.be and provides flight simulation experiences and related services.
For any question regarding this Privacy Policy or your personal data, you can contact us at:
yves.jeanmotte@viper-unit.be
Personal data we collect
When you use our website, contact us, make a booking, purchase a gift voucher or use one of our services, we may collect personal information such as your name, email address, telephone number, booking information and information necessary to process your request.
Bookings
Our website uses Amelia to manage bookings and appointments. Information you provide during the booking process may be stored and processed for the purpose of managing your reservation, communicating with you and providing the requested service.
Payments
Online payments may be processed by third-party payment providers such as Stripe. Payment card details and other payment information are processed directly by the relevant payment provider. Viper Unit does not store your complete payment card details.
Email and Google services
Viper Unit may use Google services, including Gmail, to send and manage communications related to bookings, vouchers, customer requests and other Viper Unit services.
When Google authorization is used, the application may request permission to create drafts and send emails through Gmail.
Google user data accessed through Google APIs is used solely to provide these communication functions. It is not sold to third parties or used for advertising purposes.
Contact forms and communications
When you contact us through the website or by email, we may retain the information you provide in order to respond to your request and maintain appropriate records of our communications.
Cookies and technical information
Our website may use cookies and similar technologies necessary for the operation, security and functionality of the website and its services.
Technical information such as IP address, browser type, device information and access logs may also be processed for security, troubleshooting and website operation purposes.
Third-party services
Our website may use third-party services necessary for its operation, including hosting, booking, payment and email service providers. These providers may process personal data only insofar as necessary to provide their respective services and according to their own privacy policies and applicable data-protection requirements.
How long we retain your data
Personal data is retained only for as long as reasonably necessary for the purposes for which it was collected and to comply with applicable legal, accounting and administrative obligations.
Your rights
Under applicable data-protection legislation, including the General Data Protection Regulation (GDPR), you may have the right to request access to your personal data, request correction or deletion, restrict or object to certain processing, and request data portability where applicable.
To exercise these rights, contact:
yves.jeanmotte@viper-unit.be
Data security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
Changes to this Privacy Policy
We may update this Privacy Policy when necessary to reflect changes to our website, services or legal obligations. The latest version will always be published on this page.
Contact
For questions concerning privacy or the processing of personal data:
Viper Unit
Website: viper-unit.be
Email: yves.jeanmotte@viper-unit.be